#amai-support-wrapper{
    max-width:1200px;
    margin:auto;
}

.amai-header{
    margin-bottom:25px;
}

.amai-header h2{
    margin:0;
    font-size:30px;
}

.amai-header p{
    margin-top:8px;
    color:#777;
}

/* ACCORDION */

.amai-categorias{
    display:flex;
    flex-direction:column;
    gap:15px;
    margin-bottom:25px;
}

.amai-accordion{
    background:#fff;
    border-radius:12px;
    overflow:hidden;
    border:1px solid #e5e5e5;
}

.amai-accordion summary{
    cursor:pointer;
    padding:18px 20px;
    font-weight:600;
    font-size:16px;
    list-style:none;
}

.amai-accordion summary::-webkit-details-marker{
    display:none;
}

.amai-tickets-lista{
    padding:20px;
    border-top:1px solid #eee;
}

/* NOVO TICKET */

.amai-novo-ticket-area{
    text-align:center;
    margin:30px 0;
}

.amai-btn-novo{
    background:#FF033D;
    color:#fff;
    border:none;
    padding:14px 30px;
    border-radius:10px;
    cursor:pointer;
    font-size:16px;
}

.amai-btn-novo:hover{
    opacity:.9;
}

/* FORM */

#amai-form-ticket{
    margin-bottom:30px;
}

/* PAINEL */

.amai-painel-completo{
    background:#fff;
    border-radius:15px;
    padding:20px;
}

/* Modal */

#amai-ticket-modal{
    position:fixed;
    inset:0;
    z-index:999999;
    display:none;
}

.amai-modal-overlay{
    position:absolute;
    inset:0;
    background:rgba(0,0,0,.65);
    backdrop-filter:blur(3px);
}

.amai-modal-content{
    position:absolute;
    top:50%;
    left:50%;
    transform:translate(-50%,-50%);

    width:95%;
    max-width:1400px;
    height:92vh;

    background:#fff;
    border-radius:15px;

    overflow:hidden;

    display:flex;
    flex-direction:column;

    box-shadow:0 20px 60px rgba(0,0,0,.25);
}

#amai-ticket-view{
    flex:1;
    overflow-y:auto;
    padding:20px;
}

.amai-modal-close{
    position:absolute;
    top:15px;
    right:15px;

    width:42px;
    height:42px;

    border:none;
    border-radius:50%;

    background:#dc3545;
    color:#fff;

    font-size:18px;
    cursor:pointer;

    z-index:9999;
}

.amai-modal-close:hover{
    opacity:.9;
}

.amai-loading{
    text-align:center;
    padding:50px;
    font-size:18px;
}

.wpsc-filter,
.wpsc-tickets-container,
.wpsc-ticket-list,
.wpsc-ticket-pagination-header,
.wpsc-ticket-pagination-footer{
    display:none !important;
}

/* Card do ticket */

.amai-ticket{
    display:flex;
    align-items:center;
    justify-content:space-between;

    padding:15px 20px;
    margin-bottom:10px;

    border:1px solid #e5e5e5;
    border-radius:10px;

    cursor:pointer;
    transition:.2s;
}

.amai-ticket:hover{
    background:#f8f9fb;
}

.amai-ticket-info{
    width:100%;
}

.amai-ticket-topo{
    display:flex;
    align-items:center;
    justify-content:space-between;
    gap:15px;
    flex-wrap:wrap;
}

.amai-ticket-topo strong{
    font-size:15px;
    color:#0E2345;
    font-weight:600;
}

.amai-status{
    background:#0069a2;
    color:#fff;

    padding:6px 12px;
    border-radius:20px;

    font-size:12px;
    font-weight:600;

    white-space:nowrap;
}

.amai-ticket-vazio{
    padding:15px;
    text-align:center;
    color:#777;
}

.wpsc-itw-ticket-fields{
    display:none !important;
}

.wpsc-itw-add-rec{
    display:none !important;
}

.wpsc-it-widget.wpsc-itw-ticket-details{
    display:none !important;
}

.wpsc-itw-ticket-status{
    margin-bottom:20px !important;
    border:1px solid #e5e5e5;
    border-radius:12px;
    background:#fff;
}

.wpsc-itw-ticket-status .wpsc-widget-header{
    display:none;
}

.wpsc-itw-ticket-status .wpsc-widget-body{
    padding:20px;
}

.wpsc-itw-ticket-status .info-list-item{
    display:flex;
    align-items:center;
    gap:10px;
}

.wpsc-it-sidebar-widget-container{
    display:none !important;
}

span.wpsc-link.wpsc-it-copy{
    display:none !important;
}

.wpsc-it-mob-widget-trigger-btn{
    background:#0069A2 !important;
    color:#fff !important;

    display:flex;
    justify-content:space-between;
    align-items:center;

    padding:16px 20px;

    border-radius:12px;
    box-shadow:0 3px 10px rgba(0,0,0,.15);
}

.wpsc-it-mob-widget-trigger-btn h2{
    color:#fff !important;
    font-size:16px;
    font-weight:600;
    margin:0;
}

.wpsc-it-mob-widget-trigger-btn svg{
    color:#fff !important;
    fill:#fff !important;
    width:16px;
    height:16px;
}

/* =====================================
   ÁREA DE RESPOSTA MODERNA
===================================== */

.wpsc-it-reply-section-container{
    margin-top:20px;
    background:#ffffff;
    border-radius:24px;
    padding:20px;
    border:1px solid #e7edf5;
    box-shadow:0 10px 40px rgba(14,35,69,.08);
}

/* Form */

.wpsc-reply-section{
    display:flex;
    flex-direction:column;
    gap:15px;
}

/* TinyMCE */

.mce-tinymce{
    border:none !important;
    border-radius:18px !important;
    overflow:hidden;
    box-shadow:none !important;
    background:#f5f8fc !important;
}

/* Barra de ferramentas */

.mce-toolbar-grp{
    background:#0069A2 !important;
    border:none !important;
}

.mce-toolbar .mce-btn button{
    color:#fff !important;
}

.mce-toolbar .mce-ico{
    color:#fff !important;
}

.mce-btn{
    transition:.25s;
}

.mce-btn:hover{
    background:rgba(255,255,255,.15) !important;
}

/* Área de texto */

.mce-edit-area iframe{
    background:#ffffff !important;
    border:none !important;
}

/* =====================================
   ÁREA DOS BOTÕES
===================================== */

.wpsc-it-editor-action-container{
    display:flex;
    gap:10px;
    align-items:stretch;
    margin-top:10px;
}

.wpsc-it-editor-action-container .actions,
.wpsc-it-editor-action-container .submit-container{
    flex:1;
    display:flex;
    margin:0 !important;
    padding:0 !important;
}

.wpsc-editor-actions{
    width:100%;
    display:flex;
}

/* =====================================
   BOTÃO ANEXAR
===================================== */

.wpsc-it-attach{
    width:100%;
    height:52px;

    display:flex;
    align-items:center;
    justify-content:center;

    box-sizing:border-box;

    background:#eef4ff;
    color:#0069A2 !important;

    border-radius:14px;

    font-weight:600;
    text-decoration:none;

    padding:0 20px;

    transition:.25s;
}

.wpsc-it-attach:hover{
    background:#dcecff;
}

/* =====================================
   BOTÃO ENVIAR
===================================== */

.wpsc-it-editor-submit{
    width:100%;
    height:52px;

    display:flex !important;
    align-items:center;
    justify-content:center;

    box-sizing:border-box;

    background:#0069A2 !important;
    border:none !important;

    color:#fff !important;

    border-radius:14px !important;

    font-size:15px;
    font-weight:700;

    margin:0 !important;
    padding:0 !important;

    transition:.3s;
}

.wpsc-it-editor-submit:hover{
    box-shadow:0 8px 20px rgba(0,105,162,.35);
}

/* =====================================
   ANEXOS
===================================== */

.wpsc-editor-attachment-container{
    margin-top:8px;
    display:flex;
    flex-wrap:wrap;
    gap:8px;
}

.wpsc-editor-attachment-container > *{
    background:#0069A2;
    color:#fff;
    padding:8px 12px;
    border-radius:10px;
    font-size:13px;
}

.actions,
.submit-container,
.wpsc-editor-actions{
    margin:0 !important;
    padding:0 !important;
    align-self:stretch !important;
}

/* =====================================
   REMOVER BOTÕES INDESEJADOS
===================================== */

/* Remove botão RTL */

.mce-btn[aria-label="Direita para a esquerda"]{
    display:none !important;
}

/* Remove o grupo inteiro que contém o botão RTL */

.mce-btn-group:has(.mce-i-rtl){
    display:none !important;
}

/* Fallback para navegadores que não suportam :has() */

.mce-i-rtl{
    display:none !important;
}

.mce-i-rtl,
.mce-i-rtl *{
    visibility:hidden !important;
}

/* Remove botão de imagem */

.mce-i-wpsc_insert_editor_img{
    display:none !important;
}

button[aria-label="Inserir/editar imagem"]{
    display:none !important;
}

/* =====================================
   MOBILE
===================================== */

@media(max-width:768px){

    .wpsc-it-reply-section-container{
        padding:15px;
        border-radius:20px;
    }

    .wpsc-it-editor-action-container{
        flex-direction:column;
        gap:8px;
    }

    .wpsc-it-editor-action-container .actions,
    .wpsc-it-editor-action-container .submit-container{
        width:100%;
    }

    .wpsc-it-attach,
    .wpsc-it-editor-submit{
        width:100%;
    }
}